Registration is absolutely FREE for any login method.
Your email address and phone number are required to setup your account at Leasany.
You may register a new account in the ‘Signup‘ page. You are required to verify your phone number with OTP.
You may start browsing and make a booking on leasany.com.
You can only place an order after registering your account.
You may try to reset your password or send email to info@leasany.com.
Go to ‘Login‘ page and click ‘Lost your password’. Enter your email address and click “Reset Password”. Password reset instructions will be sent to your email address.
You may change your password upon login in ‘Edit Account’ page under ‘My Account‘.
You can only place an order after registering your account.
You may use search function which is available at the left sidebar of our RENT page. Alternatively, you may find all the available products by narrowing down our portfolio to categories.
Leasany is currently upgrading our product portfolio due to expansion. Please let us know what you would like to rent by writing to info@leasany.com if you are unable to find the items you are looking for.
You can rent any item(s) listed on the Leasany, as long as it’s available for the selected period.
- Select rental period once navigated to the product page
- Click on ‘Add to Cart’ for the item you want
- View your cart
- Check and ensure cart details are correct, insert coupon code (if there’s any)
- Click on ‘Proceed to Checkout’
- Fill in and ensure your Billing Details are correct
- Choose your preferred payment method
- Proceed to payment
You may track your order status under My Account > My Orders. We will notify you by email every time the status has been updated.
Upon successful rental payment made, an electronic order receipt together with a unique Order Reference Number will be sent to your email address. You are advised to print a copy of the Order Receipt and present as proof during collection. An updated order receipt will be e-mailed to you once the deposit has been refunded to your payment account.
You can find the Order Reference Number from the two places below:
- Payment Received Email
- My Account > My Orders
If you wish to amend any order, kindly write to us at info@leasany.com, we will get back to you as soon as we can. However, please note that cancellation charges may apply.
If you wish to cancel an order, please read and understand our Terms & Conditions paragraph 21.
If you wish to amend payment method for existing order, kindly write to us at info@leasany.com.
If you wish to amend billing address / phone number / recipient for existing order, kindly write to us at info@leasany.com.
We do not offer an option to change item for your existing order. Hence, we suggest you to place a new order and cancel your existing order immediately by sending us a request to cancel order at info@leasany.com. Cancellation charges may apply.
If you wish to amend collection & pickup location and time for existing order, kindly write to us at info@leasany.com immediately.
We are currently support the following payment methods:
- PayPal
- Online Card Payment
- Leasany Credits
You may redeem your available Leasany Credits and make the payment on the balance.
You may make your payment directly into our bank account via ATM transfer or internet banking just like how you transfer funds to your friends in Singapore. Our bank details will be shown and sent to your email once you have checkout your cart.
To avoid any delay, please make sure you have insert your Order ID (four digit numerical number) as the payment reference. Your order won’t be processed until we have verified the funds have been cleared in our account.
You may redeem your available Leasany Credits and make the payment on the balance.
The Leasany Credits is a digital reward system managed by Leasany as a platform to provide you promotion benefits or privileges.
Any user registered with Leasany will be automatically enrolled into the system. We encourage you to utilize the system to enjoy promotional benefits or any privilege you may be entitled to. You may also use your Leasany Credits to place order.
Every Leasany Credit is equivalent to SGD1.
You may top-up your Leasany Credits by writing to us at info@leasany.com. More payment modes will be available in the near future.
You may top-up your Leasany Credits with a minimum of 100 Leasany Credits/ SGD.
No. You can redeem the credits for the payment of orders.
Similar to other rental shop, we impose a Deposit policy in our Terms & Conditions. You are required to pay for deposit whenever a booking is made. However, the deposit will be refunded to you three days after Leasany collects back the rental items.
The deposit will be deducted from your payment account whenever you made a booking. Those amount will be refunded to your original payment account once we have verified that we have collected back the rental items.
Deposit will be refunded to your payment account via the same payment method you chose during checkout, in three to five working days depending on the processing time of your bank, after necessary deductions have been made once we have verified the return of the rental item.
We do not have a physical shop for shopping. All items in our website are either kept in our own secured storage/office.
There are three options available on the checkout page.
- Self-Collection and Return
- 1-way delivery (Return)
- 2-way delivery
Only return customers can opt for 2-way delivery.
For self collection and return, the venue will be our office. You may choose your preferred time for collection and return of the rental item at the checkout page.
For delivery service, the location will be based on your shipping address and time depend on the logistic company.
- Collection – It will be delivered to your place from 9am to 8pm.
- Return – You can opt for the following time-slots for pick-up (returning items to us)
- 9am-12pm
- 12pm-3pm
- 3pm-6pm
- Self collection/return: $5
- 1-way Delivery: Base rate ($3) + Additional (based on the size of rental items).
- Small: $0/item (eg. Action Camera)
- Medium: $2/item (eg. Drone)
- Large: $6/item (eg. Backpack, Luggage or Float)
You may appoint someone to return the item on behalf of you. The appointee is encouraged to present an authorization letter signed by the person indicated at the Order Receipt at the point of returning, failing which may delay the release of the deposit. The appointee is advised to bring along an ID proof with photo and Order Receipt (on devices or printout) at the point of returning.
If you would like to arrange for a later returning date and time than what were indicated in the order receipt, please do not hesitate to contact us by writing at info@leasany.com.
Depending on the length of the delay, you may be liable for penalty charges which will be calculated based on daily rental price multiplies by number of days exceeded. Your deposit may be deducted for the penalty charges if you failed to pay the charges upon return of the item.
You are advised to bring along an ID proof with photo, Order Receipt (on devices or printout), and the rental items as indicated in Inspection Form at the point of returning.
It depends on the agreement. You are not encouraged to pay cash at the point of collection, we prefer to complete the payment online to keep a transaction record.
You may appoint someone to collect the item on behalf of you. The appointee is advised to bring along an ID proof with photo and Order Receipt (on devices or printout) at the point of collection. However, the appointee must present an authorization letter signed by the person indicated at the Order Receipt at the point of collection. We may refuse to handover the rental item(s) to the appointee without an authorization letter signed by the person indicated at the Order Receipt.
On the collection day, you are advised to bring along an ID proof with photo and Order Receipt (on devices or printout) at the point of collection.
We do not have a physical shop for shopping. All items in our website are either kept in our own secured storage/office.
An Inspection Form is used to record and verify the condition of the rental item including any defects, discrepancies on accessories or other remarks. Both user and Leasany must sign off the Inspection Form which will be kept a copy by each party during the valid rental period as a proof of inspection transaction. User shall return the rental item(s) in condition as stated in the Inspection Form.
Leasany strives to ensure the item is fully functional to serve its purpose of rental and is accurate as per described in our site. If the item is under maintenance due to unforeseen situation, Leasany will replace it with its equivalent item. You are encourage to check if all the discrepancies are being indicated in Inspection Form before sign off.
Both user and Leasany are required to sign off the Inspection Form as a proof of inspection transaction once user have returned the rental item(s) in reasonable returned condition.
Leasany does not provide insurance coverage for rental items at the moment.
If items are damaged during the rental period, there’s two possible solutions:
- User responsible for the repair or maintenance charges carried out by professional or specialist. User must ensure Leasany is well informed before carrying out any maintenance. If requested by Leasany, the user must be able to produce proof maintenance.
- User failed to return the item or return with reasonable returned condition to Leasany, deposit paid on booking will be deducted accordingly.
For detailed information, kindly refer to our Terms & Conditions.
Coupon codes can be used in your cart and during checkout.
- Enter your coupon code in the coupon code box and click “Apply Coupon”.
- A corresponding deduction will be applied to your total amount.
Please note that you may need to log in to your account in order to use your coupon. Make sure to check if the coupon has been applied to your purchase before submitting the order.
Please also note that coupons sometimes have a minimum spend associated to them, and as such might cause your code to be invalid depending on the size of your cart.
We are unable to apply coupon codes for existing orders. Coupon codes must be entered before you have checked out your order.
You have to login your account before applying the coupon codes.
Each coupon code may have different terms on minimum purchase and expiry period.
Please make sure your coupon is still valid and your order amount exceeds the minimum spend required.
You can subscribe to our Newsletter at bottom of our homepage, to hear about all the latest promotions, and enjoy exclusive coupon offers.
We are glad that you had a good experience. You can rate your experience by leaving rating or comment for the item you rented in corresponding product page which will be visible to all visitors to our website. Alternatively, we would encourage you to leave us a review on our Facebook page or Google page.
In fact you can and we will be glad to hear from you as we are currently expending our portfolio and inventory. Kindly write to us at info@leasany.com for further information.
Yes we are! As a growing start-up we are constantly looking for talented people to join our team. As the positions may be varied over time, please do not hesitate to visit “Join Us” to look for available positions and register your interest by filling up the form available in the page.
Please do not hesitate to write to us at info@leasany.com.